Effective Date: March 5, 2026
Capital City Mortgage (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, use our services, or communicate with us via phone, email, or SMS messaging.
By using our website or services, you consent to the practices described in this Privacy Policy.
We may collect personal information when you:
Fill out forms on our website
Apply for financing or consulting services
Register for courses, events, or workshops
Subscribe to marketing communications
Contact us through SMS, phone, email, or social media
The information we collect may include:
Personal Information
Name
Email address
Phone number
Mailing address
Business information
Property or financial information related to loan inquiries
Technical Information
IP address
Device type
Browser type
Website usage data
Cookies and tracking data
We use your information to:
Provide mortgage, consulting, and capital advisory services
Respond to inquiries and support requests
Process loan inquiries and applications
Send updates about programs, products, or services
Provide customer support
Improve our website and services
Deliver marketing communications
By providing your phone number and opting in through our website forms, applications, or other communication channels, you consent to receive SMS text messages from Capital City Mortgage.
These messages may include:
Appointment reminders
Loan application updates
Program notifications
Customer support responses
Marketing messages related to our services
SMS Disclosure
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.
We will never sell, rent, or share your mobile phone number with third parties for their marketing purposes.
SMS consent is not a condition of purchase.
We do not sell personal information.
We may share your information with trusted third parties when necessary to provide services, including:
Mortgage lenders and financial institutions
Technology providers and CRM platforms
Payment processors
Marketing and communication platforms
Legal or regulatory authorities when required
All third parties are required to maintain the confidentiality of your information.
Our website may use cookies and similar technologies to:
Improve user experience
Analyze website traffic
Personalize marketing content
You can disable cookies in your browser settings if you prefer not to share this information.
We implement industry-standard safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Depending on your state of residence, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external websites.
Our services are intended for individuals 18 years or older. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.
If you have questions regarding this Privacy Policy or your personal information, please contact us:
Capital City Mortgage
Email: support@capitalcitymortgage.com
Phone: (Insert Business Phone Number)
Website: (Insert Website URL)
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